Gas Meter Relocation

Important Information About Your Gas Meter Relocation

You may have been contacted by United Meters, Inc. or Nicor regarding relocating your gas meter from the inside to the outside of your home. Answers to questions you may have about the process are posted below. If you would like further information or to schedule an appointment, please call 1 (800) 603-8964.

Nicor Gas has made a significant service upgrade on your block. We need to tie your home into the new service, and in most cases move your meter(s) to an outside location.
We schedule appointments in 2 hours windows and once workers arrive a single family dwelling should take approximately one hour or less. A multi-family dwelling approximately one hour or less per meter.
Yes, you or a responsible ADULT over the age of 18 should be home. We will need access to ALL apartments to relight appliances and perform a safety check.
Yes, we need to perform a safety check and make sure all air is out of the gas line.
No. The relocation of your meter, the tie-in and the relight/safety check are at no cost to you.
Yes, we need to place a new regulator on your existing meter and hook up the meter to the new gas line.
We will leave our work areas as we found them.
In most cases, no. The meter readers will read your meter(s) at the new outside location.
We attempt to plug and retire your old service. If we cannot, it will be cut off at the street at a later date.
Yes.
Most crews have two members. Some larger jobs will include an additional worker.
All workers will present and wear their Nicor IDs. Do not let anyone in your home that does not have proper Identification.
The old gas line will be retired. You MUST be connected to the new gas line to receive service.

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